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‎05-22-2020 07:14 - last edited on ‎09-16-2020 19:50 by

‎05-22-2020 07:14 - last edited on ‎09-16-2020 19:50 by

I contacted help, had a nice conversation with a representative. At the end of the conversation she stated that I could save the conversation, that a save button would appear after we ended the conversation. However that didn't happen. She had told me to contact an outside company that handles the protection plan i purchased. Can I get the link so I can file a claim. I'm very frustrated that I bought the charge 3 and it is completely unusable right now.

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‎05-22-2020 11:29

‎05-22-2020 11:29

You should have received an email with this info, why not send an email to support?

I believe it is Asurion 

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