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Next firmware update for Charge 3

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‎12-02-2019 05:46 - last edited on ‎11-17-2020 10:32 by Fitbit Moderator

‎12-02-2019 05:46 - last edited on ‎11-17-2020 10:32 by Fitbit Moderator

Dear Fitbit - when is the next Firmware Update for the Charge 3 due? its been six months since the last one 

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‎12-03-2019 05:27 - edited ‎12-03-2019 05:28

‎12-03-2019 05:27 - edited ‎12-03-2019 05:28

Hi there @NApplewh, welcome to the Community Forums. We don't have any specific date or time frame on when a new firmware update for Charge 3 might be available. 

 

Fitbit occasionally releases free feature enhancements and bug fixes for your device through firmware and Fitbit OS updates. For details about each type of update, see What's changed in the latest Fitbit device update? and What's changed in the latest Fitbit OS update?

 

Let me know if you have any questions present. 

Maria | Community Moderator, Fitbit


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‎12-03-2019 05:27 - edited ‎12-03-2019 05:28

‎12-03-2019 05:27 - edited ‎12-03-2019 05:28

Hi there @NApplewh, welcome to the Community Forums. We don't have any specific date or time frame on when a new firmware update for Charge 3 might be available. 

 

Fitbit occasionally releases free feature enhancements and bug fixes for your device through firmware and Fitbit OS updates. For details about each type of update, see What's changed in the latest Fitbit device update? and What's changed in the latest Fitbit OS update?

 

Let me know if you have any questions present. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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‎01-28-2020 06:12

In response to MarreFitbit

‎01-28-2020 06:12

Screen was so dim I could not read it outside.  tried everything suggested on the forums.  Had it a week and called Fitbit.  They said they were aware of the problem but did not know when the fix would come out.  Seems consistent with the answer given here.  Loved mine but returned it today because of the dim screen.  Will repurchase, but after the fix comes out as loong as there is not another better tracker in the mean time.

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‎04-29-2020 03:45

In response to Atiba2000

‎04-29-2020 03:45

I have the same issue. It's been so long now since this has been a problem, mine is out of warranty and I just have to hope that when they finely release an update that it fixes the issue. I'm really bummed out about this and wish Fitbit would attempt to fix this already, seems like it's taken them way way too long on this one. ☹️

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