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No Display Charge 2

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‎09-30-2019 10:57 - last edited on ‎09-08-2020 12:16 by Fitbit Moderator

‎09-30-2019 10:57 - last edited on ‎09-08-2020 12:16 by Fitbit Moderator

I let my Fitbit Charge 2 go to 0% battery because I didn't bring the charger to camp. After I got home and charged it back up, it wouldn't turn on (no display). I just discovered that it really is working, because my steps are showing up on my phone. What's going on, and how can I fix it? I tried a restart and did a Fitbit Chat, but they couldn't help me.

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‎10-01-2019 08:28 - last edited on ‎03-07-2025 07:31 by Fitbit Moderator

‎10-01-2019 08:28 - last edited on ‎03-07-2025 07:31 by Fitbit Moderator

@bsteph A warm welcome to our Community!

Let me help you with your Charge 2 display not working. The restart is the suggested troubleshoot so thank you for trying this. Since the issue persist please let our Support team that the device still isn't working to see which options they may have for this.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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