help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

notifications

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-01-2019 16:23 - last edited on ‎09-08-2020 12:16 by Fitbit Moderator

‎10-01-2019 16:23 - last edited on ‎09-08-2020 12:16 by Fitbit Moderator

When I receive a notification of a phone call, the device always displays the same name...which is incorrect. I have no idea who's calling.

Best Answer
Labels:
0 Votes
1 REPLY 1

‎10-02-2019 00:27

‎10-02-2019 00:27

Is your phone running android? If so, you may be affected by a known bug that's causing this problem. Keep an eye on the following thread where fitbit are posting updates:

 

https://community.fitbit.com/t5/Android-App/Text-Msgs-only-show-Sender-s-name/td-p/3637357

Best Answer
0 Votes