No syncing noting in a week - Fitbit Community

No syncing noting in a week

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JazzD

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Reset done app installed and iunstalled this does not work anymore what is fitbit doing, prepare to lose lots of customer

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SteveH

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The usual things to try when you get syncing issues are:

restart phone
restart fitbit using this procedure: Help article: How do I restart my tracker?
restart fitbit a few more times (it doesn't always work)
"forget" the fitbit in the phone's bluetooth settings
go through fitbit's troubleshooting guide at: Help article: Why won't my Fitbit device sync?

If none of those ideas work for you then it’s probably best to contact customer support via: contact.fitbit.com

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