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Not connecting even when OTP is received

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‎12-04-2019 07:55 - last edited on ‎09-06-2020 19:49 by Fitbit Moderator

‎12-04-2019 07:55 - last edited on ‎09-06-2020 19:49 by Fitbit Moderator

My Fitbit device receives an OTP but still doesn't connect. I've tried it several times but it still doesn't work. What to do? Should I post a video about the problem?

 

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‎12-04-2019 07:55

‎12-04-2019 07:55

It is a charge HR device

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‎12-12-2019 09:17

‎12-12-2019 09:17

What is an OTP? 

What is it that you want to do? 

Are you trying to sync, or setup the Charge HR.

Why would the Charge HR need to be set up. 

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