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Not counting steps properly

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‎04-13-2020 03:16 - last edited on ‎09-08-2020 10:02 by Fitbit Moderator

‎04-13-2020 03:16 - last edited on ‎09-08-2020 10:02 by Fitbit Moderator

I've been out since 9am this morning and it's not recognising my hourly target...I've don't 1600 steps and so far only log 1 hour of walking yet I've had to go and do shopping for our elderly neighbours....

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‎04-13-2020 13:41

‎04-13-2020 13:41

Are you holding on to anything like the grocery cart? As it will not count steps when holding on. It needs to see the arms swinging.

 

Put it in a pocket or even your purse and it will count more steps

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Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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