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Not getting accurate readings while sleeping

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‎02-26-2019 06:53 - last edited on ‎09-08-2020 17:14 by Fitbit Moderator

‎02-26-2019 06:53 - last edited on ‎09-08-2020 17:14 by Fitbit Moderator

First of all, your customer service is AWESOME! My band broke and Fitbit replaced it, free! Thank you! 

But for the past week, I've been getting the general sleep reading, which doesn't show REM. I've worn it tighter looser, and on the inside of my wrist. Also, I remove it when I get up but it continues to register sleep! I got up at 5:40 this morning, yet it said I slept way past that. Thank you  

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‎02-26-2019 08:12

‎02-26-2019 08:12

Why don't I see sleep stages today?

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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