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Not matching steps between Fitbit App and Charge 2

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‎04-03-2019 12:33 - last edited on ‎10-03-2020 10:24 by Fitbit Moderator

‎04-03-2019 12:33 - last edited on ‎10-03-2020 10:24 by Fitbit Moderator

My phone tracked over 8500 steps today. HR tracker said only 1200. So the phone reset to match tracker steps. It subtracted all the steps I did. Why

 

 

Moderator edit: updated subject for clarity and labels. 

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