Not receiving notifications

[Jen26-]

I’m not receiving text notifications after the iOS 13 update. Still getting phone call notifications. But no longer texts. 

[RainyT26]

Having the same trouble 

[Txgrneyes]

Same issue!  Have gone through all the troubleshooting tips and still nothing.  Phone calls yes, calendar reminders yes, just no text messages.  Annoying!

[Jen26-]

So annoying!!

[Jen26-]

So annoying!!

[SunsetRunner]

Has anyone tried contacting apple? I'm having the same issue & that seems to be the last resort.

[Kaybat]

Me too...does anyone know why...is it only on Charge 2?

[RainyT26]

Did you update your iPhone to the latest iOS? Mine stopped working right after I updated my phone. 😞

[Txgrneyes]

Fitbit posted on the app that they are aware since the IOS 13 update. I did all the troubleshooting they suggested, no luck. Chatted with a support rep and apparently their tech team is still working on a resolution.

Thanks,
Karen Rust

[Txgrneyes]

That’s the cause latest update ISO13

Thanks,
Karen Rust

[Jen26-]

Just heard that. And tried to call them. Thank you!

[Jen26-]

Yes. And just heard that the update is the cause. They are working on it. 

[Jen26-]

Contacted Fitbit. It’s a technical problem they are working on it. 

[RainyT26]

So it’s a waiting game until a fix becomes available. Thanks for the info. 

[Kaybat]

I have a Samsung phone.

[Alphaphiqt]

I did the first set of instructions and nothing is happening for me either!!! Either Apple or Fitbit needs to fix this!!!

[Txgrneyes]

There are instructions for Android on the Fitbit app. It’s there when you open it.
Don’t think any of the fixes are working. Fitbit said they were working on it. Try updating the app as well.

Thanks,
Karen Rust

[Alphaphiqt]

I don’t have an Android, I have an iPhone. My Fitbit app is updated and I did everything that was suggested and STILL no notifications.
WHEN will this get fixed?!? It’s been over a week...maybe two.

Deborah Bridge

[Mleneve]

I'm having the same problems. Hope it  will be solved soon.

[Jen26-]

Me too! 😡