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‎10-21-2019 16:26 - last edited on ‎09-08-2020 12:06 by Fitbit Moderator

‎10-21-2019 16:26 - last edited on ‎09-08-2020 12:06 by Fitbit Moderator

This has been going on for a while now. I have followed all of the restarting instructions to no avail. Any suggestions, do I require a new device?

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‎10-22-2019 00:39

‎10-22-2019 00:39

A common cause of this is where the Charge 2 is accidentally put into "do not disturb" mode. This is turned on / off by pressing and holding the button on the Charge 2. Could this be the problem here?

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