02-21-2020
12:47
- last edited on
09-08-2020
10:23
by
MatthewFitbit
02-21-2020
12:47
- last edited on
09-08-2020
10:23
by
MatthewFitbit
Still not txt messages after update on my I phone
Moderator edit: Subject for clarity
02-23-2020 11:35
02-23-2020 11:35
Hello @Silas1, it's nice to see you again participating here in the Community Forums, sorry for the delayed reply.
I appreciate the details that were shared in your post. To better assist you with this, can you please let me know which iPhone are you using? Also, when was the first time you experienced this? Are you not receiving text notifications only or phone calls too? If you haven't already done so, I recommend you to check: How do I get notifications from my phone on my Fitbit device? to see that all the necessary requirements to receive notifications on your Fitbit are correctly configured and to try some troubleshooting steps.
Keep me posted and let me know if you have any additional questions.
02-23-2020 12:40
02-23-2020 12:40
I have the phone 10 and I do get the phone calls but not my txt ever since the I phone updated the last time been more then six month since I have not received any txt messages on my Fitbit
02-23-2020 16:25
02-23-2020 16:25
I have an iPhone 10XS Max and a Charge 2. My Fitbit is not receiving texts or phone calls. I have done the troubleshooting steps and still nothing. I did just receive a notification that someone wants to be friends and I set an alarm and it worked.
02-23-2020 18:56
02-23-2020 18:56
I tried everything on end and can’t get txt messages to work even talked to support downloaded the app again restarted everything nothing . Very disappointed this problem hasn’t been fixed yet should be an easy fix but nothing works
02-23-2020 20:33
02-23-2020 20:33
Same here!!! Ughhhhh very disappointed!