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Not receiving weekly report

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‎04-27-2020 20:53 - last edited on ‎09-08-2020 09:49 by Fitbit Moderator

‎04-27-2020 20:53 - last edited on ‎09-08-2020 09:49 by Fitbit Moderator

Usually I get my weekly report to see where I stand with my fitbit friends on Mondays.  I haven't received one today, 4/27 - is there a problem?

 

 

Moderator edit: updated subject for clarity

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‎05-10-2020 12:05 - last edited on ‎12-23-2024 11:51 by Fitbit Moderator

‎05-10-2020 12:05 - last edited on ‎12-23-2024 11:51 by Fitbit Moderator

@bl71 It's great to see you in the Community! Sorry for the delay in my reply.

Let me help you with your missing weekly report. The report is done with the data you have synced with your account so make sure you are syncing your tracker. If you don't sync your tracker you won't get a report. Additionally please check your email's junk and spam folder.

Let me know how it goes.

Alvaro | Community Moderator

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