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Not syncing

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‎06-13-2020 07:22 - last edited on ‎09-16-2020 11:31 by Fitbit Moderator

‎06-13-2020 07:22 - last edited on ‎09-16-2020 11:31 by Fitbit Moderator

My charge 3 will not sync, I've tried rebooting it and still does not sync. Only had it a couple of months. 

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‎06-13-2020 12:39

‎06-13-2020 12:39

May I ask what type of phone is giving you problems @Hellygriff18 

Have you tried restarting the phone and tracker?

Shut the phone off?

Stopped the Fitbit app?

Cleared the phones cache?

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‎06-14-2020 04:56

In response to Rich_Laue

‎06-14-2020 04:56

Yes tried everything it still won't sync

Sent from Yahoo Mail on Android
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