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Notification On/Off

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‎06-18-2019 11:44 - last edited on ‎09-08-2020 15:29 by Fitbit Moderator

‎06-18-2019 11:44 - last edited on ‎09-08-2020 15:29 by Fitbit Moderator

My Charge 2 is constantly showing notification on/off every 2 seconds, annoying can not get it stop.  Help please!!

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4 REPLIES 4

‎06-19-2019 01:09

‎06-19-2019 01:09

When you press and hold the button on a Charge 2 it toggles notifications on / off so it sounds to me like the button is stuck in. Try gently wiggling it to see if you can free it.

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‎06-19-2019 10:11

In response to SteveH

‎06-19-2019 10:11

I did try your suggestion, worked for about 2 minutes, then tracker went back to notification switching every couple of seconds to on/off; also draining drains in about an hour.  ??Sent from my Verizon, Samsung Galaxy smartphone
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‎06-19-2019 10:16

In response to Jezzie44

‎06-19-2019 10:16

Probably best to contact customer support in that case. They can check your warranty status and advise on your options: contact.fitbit.com

 

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‎06-19-2019 17:34

‎06-19-2019 17:34

call Fitbit help/support line.

 

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