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Notification error on Charge 2

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‎03-17-2020 19:44 - last edited on ‎09-08-2020 10:14 by Fitbit Moderator

‎03-17-2020 19:44 - last edited on ‎09-08-2020 10:14 by Fitbit Moderator

I'm using OnePlus 7 mobile and charge 2 but I'm not getting notification

Please do help me in rectifying it

Tia

 

 

Moderator edit: updated subject for clarity

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‎03-18-2020 05:15 - edited ‎03-18-2020 05:16

‎03-18-2020 05:15 - edited ‎03-18-2020 05:16

@R_S_Aadharsh It's great to see that you've visited the Fitbit Community!

 

Let me help you with your Charge 2 not showing notifications. You can try the following:

 

  1. Go to your phone's bluetooth settings and remove all devices listed there.
  2. Restart your phone and restart your device. 
  3. Check that no battery saving app/feature on your phone is affecting your Fitbit app.
  4. Also, on an Android device, check that your app has the necessary permissions (settings > apps > Fitbit > permissions) and make sure bluetooth and location services (GPS) are on. 
  5. You can find troubleshooting instructions here.

Let me know how it goes.

Alvaro | Community Moderator

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