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Notification task bar keeps appearing

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‎01-24-2019 04:14 - last edited on ‎09-08-2020 17:54 by Fitbit Moderator

‎01-24-2019 04:14 - last edited on ‎09-08-2020 17:54 by Fitbit Moderator

Charge 2 / iPhoneX. Every time for the last week I access the app there’s an active notification in the task bar. It’s the same one from a message 57 days old. Just started happening and it’s irritating the hell out of me. 

 

Thoughts on how to solve this? 

 

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2 REPLIES 2

‎01-25-2019 08:40

‎01-25-2019 08:40

Hey @DMGood, I hope you are doin' fine! So, you open the message and the notifications keeps appearing, right? Have you tried to log out/log in to your Fitbit account? You can also try to force quit the app from your iPhone. And finally, make sure that the Fitbit app is updated to the latest version. 

 

Let me know how it goes! 

Heydy | Community Moderator, Fitbit
Best Answer

‎01-25-2019 16:51

In response to HeydyF

‎01-25-2019 16:51

It’s something more than that... I’ve done the obligatory log out/log in, restart phone, clear RAM, etc. and all that failed.

So I deleted the app, cleared RAM, restarted phone, reinstalled the app, logged back in, and that failed.

This just started happening a week or so ago... not sure what else to do here.

Sent from my iPhone
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