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Notifications area on the Fitbit app won’t open

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‎03-07-2021 14:04 - last edited on ‎03-08-2021 03:04 by Fitbit Moderator

‎03-07-2021 14:04 - last edited on ‎03-08-2021 03:04 by Fitbit Moderator

I’m not getting phone call and text notifications and in the Fitbit app the notifications doesn’t even open. Like it isn’t functional at all . Seriously disappointed!!!

 

 

Moderator Edit: Clarified subject

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‎03-08-2021 03:05 - last edited on ‎11-04-2025 09:53 by Fitbit Moderator

‎03-08-2021 03:05 - last edited on ‎11-04-2025 09:53 by Fitbit Moderator

@janiseeu It's great to see that you've visited the Fitbit Community.

Sorry to hear about this. I suggest you log out from the Fitbit app, restart your phone and log back in. If you are using an Android device then clear the apps data by going to settings > apps > Fitbit.

Hope this helps.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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