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Notifications in App stopped updateing

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‎07-31-2019 09:49 - last edited on ‎09-08-2020 14:11 by Fitbit Moderator

‎07-31-2019 09:49 - last edited on ‎09-08-2020 14:11 by Fitbit Moderator

Hello,  the notifications in my app have stopped.  It shows I have new notifications but can't access them.  Last update to them was Jun 17.  I have removed the app from my phone reloaded it and just did the most recent update.  Anyone have suggestions that might work?

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‎08-01-2019 10:12 - last edited on ‎03-20-2025 10:40 by Fitbit Moderator

‎08-01-2019 10:12 - last edited on ‎03-20-2025 10:40 by Fitbit Moderator

@Travelguru, it's great to see that you've visited the Fitbit Community!

Thank you for reporting this. This issue is being investigated by the team but there isn't any resolution at the time. Still we appreciate your patience in this matter.

I'll be around.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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