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Notifications not going to Charge 4

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‎10-24-2022 12:06 - last edited on ‎12-14-2022 13:05 by Fitbit Moderator

‎10-24-2022 12:06 - last edited on ‎12-14-2022 13:05 by Fitbit Moderator

I no longer receive phone or text notifications on my Charge 4. It stopped working when I installed the latest OS upgrade for Android phone.  I have done all the recommended fixes and it still doesn't work

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‎10-27-2022 12:57

‎10-27-2022 12:57

Hi there @Hmacross, it's good to see you in the Community.

 

I appreciate the troubleshooting steps performed. Some users usually find it useful to unpair and then pair both apps again to refresh the performance, if you already have them paired.

 

Also you can try to restart your device.

 

If you continue having the same problem, please contact our Support Team.

 

Have a nice day.

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