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Notifications not received on Charge 2

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‎08-13-2019 02:51 - last edited on ‎09-08-2020 13:47 by Fitbit Moderator

‎08-13-2019 02:51 - last edited on ‎09-08-2020 13:47 by Fitbit Moderator

Can’t receive notifications on my Fitbit ie txt of phone calls even though my notifications is on 

 

 

Moderator edit: updated subject for clarity

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‎08-14-2019 10:27 - edited ‎08-14-2019 10:27

‎08-14-2019 10:27 - edited ‎08-14-2019 10:27

@lanzaote62, it's great to see that you've visited the Fitbit Community!

 

Let me help you with your missing notifications. Which phone are you using? Is it compatible? You can try the following:

 

  • Go to your phone's bluetooth settings and remove all devices listed there.
  • Restart your phone and restart your device. 
  • Also, if you are using an Android device, check that your app has the necessary permissions (settings > apps > Fitbit > permissions) and make sure bluetooth and location services (GPS) are on. 
  • You can find additional suggestions here.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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