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Old data

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‎11-26-2019 12:21 - last edited on ‎09-08-2020 11:42 by Fitbit Moderator

‎11-26-2019 12:21 - last edited on ‎09-08-2020 11:42 by Fitbit Moderator

Does anyone know why old data from my first charge 2 as suddenly appeared on my replacement charge 2 set up as a new account with new email address . Thanks marlene 

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3 REPLIES 3

‎11-26-2019 15:08

‎11-26-2019 15:08

Are you sure it is old data from other tracker and not just calories?

In any new account, calories burned are back-filled with the BMR value.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎11-27-2019 09:07 - edited ‎11-27-2019 09:10

In response to JohnnyRow

‎11-27-2019 09:07 - edited ‎11-27-2019 09:10

Hi , they were actually requests from people who l did not wish to add as friends but might have done them unfriended  again , l  unpaired my device and set it up again and they disappeared but have now reappeared after about 6 or 7 months and it was on my replacement tracker and not my old one. Marlene Sent from Samsung tablet.

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‎11-27-2019 09:08

In response to JohnnyRow

‎11-27-2019 09:08

Hi , they were actually requests from people who l did not wish to add as friends but might have done them unfriended  again , l  unpaired my device and set it up again and they disappeared but have now reappeared after about 6 or 7 months and it was on my replacement tracker and not my old one. Marlene 

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0 Votes