Pairing Charge 3 without the 4 digit code

[DenisaCos]

Hi

i have a charge 3 which hasn’t worked for a while due to a black screen. I’ve tried every suggested method to restart etc and it hasn’t worked. I unpaired it intending to re-pair it , but I hadn’t realised that to do this , I needed the code which I cannot see on the black display. Is there any other method I can use to pair it without this code ?

I can’t try the suggested fix to change the clock design until I manage to pair the device 

Moderator edit: format. 

[LZeeW]

@DenisaCos   I'm sorry, but you need the code on the screen. 

[AndreaFitbit]

Welcome to the Fitbit Community, @DenisaCos. I'm sorry to hear you haven't been able to pair your Charge 3.

As @LZeeW mentioned, you need the code to pair your Fitbit tracker. The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

Keep on visiting the forums.