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Pairing my Charge 4 with Virgin Pulse

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‎06-12-2022 10:20 - last edited on ‎12-14-2022 14:20 by Fitbit Moderator

‎06-12-2022 10:20 - last edited on ‎12-14-2022 14:20 by Fitbit Moderator

I had my Charge 4 paired to my Virgin Pulse account but the data didn't transfer over to VP. Any thoughts? 

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‎06-13-2022 07:02

‎06-13-2022 07:02

Hello @jlzinck and welcome to the Community.  I hope you find the answer in this Virgin Pulse help page: My Fitbit steps are not displaying in my Virgin Pulse account   The connection between the two app originates with Virgin Pulse.  If this link doesn't help, you need to search Virgin Pulse Support for more help.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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