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Photo Display Showing Differently

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‎09-09-2019 12:53 - last edited on ‎09-08-2020 13:04 by Fitbit Moderator

‎09-09-2019 12:53 - last edited on ‎09-08-2020 13:04 by Fitbit Moderator

I’m a keen runner & my run detail photos (shared to social media) on my charge 2 used to show the number of kilometres that I’ve run on the photo. The kilometres have now been replaced with the number of steps I’ve run on the set photo border. Does anyone know why this is & whether I can amend a setting for the kilometres to show on photos again? 

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‎09-10-2019 11:11 - last edited on ‎03-14-2025 11:32 by Fitbit Moderator

‎09-10-2019 11:11 - last edited on ‎03-14-2025 11:32 by Fitbit Moderator

@jt2811 Welcome! Thanks for being part of our Community! 

Let me help you with your activity sharing on the Fitbit app. How are you recording these activities. Via auto-detection or by using the activity mode on your tracker? Have you noticed a difference if you use a different method to record your activities? I suggest you actually use the activity mode and try to share this activity. Could you also share what you see on your activity and what you see on the picture sharing area?

I look forward to your reply.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎09-10-2019 14:00

In response to AlvaroFitbit

‎09-10-2019 14:00

Thanks for your response. 

 

I haven’t changed any of the settings but the photos now show differently when I upload to social media.

 

I’ve attached one example of my activity showing in kilometres and one in steps.

 

D93156CF-8838-493E-9EEB-EFE75A1D10AD.jpeg

 

6260A31E-5111-45B7-AC5D-E050651025CD.jpeg

 

Any suggestions on how to get it back to showing kilometres?

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