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Please help this technophobe :)

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‎08-12-2019 11:14 - last edited on ‎09-06-2020 19:58 by Fitbit Moderator

‎08-12-2019 11:14 - last edited on ‎09-06-2020 19:58 by Fitbit Moderator

So I bought a second hand Fitbit Charge HR. I’ve managed to factory reset it but can’t get it connected to my phone through bluetooth. 

I only really want to use it as a step counter so I’m not that fussed on having it to my phone. But I cannot change the time! 

This os really stressing me out.

any help greatly appreciated!

Thank you

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2 REPLIES 2

‎08-12-2019 14:06

‎08-12-2019 14:06

It does not sound like you have set it up. It will not work until you do.

To download software or App

To set it up

If you have trouble see this Article on Why cant I set up my Fitbit?

 

 

 

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer

‎08-12-2019 14:23

In response to WendyB

‎08-12-2019 14:23

To add to the good advice from @WendyB ,

you will not be able to set the time without getting it set up and synced.  The only way to set the time is the tracker getting the time from your phone or other sync device, after it is set up and connected.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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