help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Poor quality Band

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-09-2020 02:01 - last edited on ‎09-08-2020 10:14 by Fitbit Moderator

‎03-09-2020 02:01 - last edited on ‎09-08-2020 10:14 by Fitbit Moderator

I have just tried to get a replacement band for my Charge 2 but have been told I am out of warranty so won't be able to get it replaced. I am really amazed as the poor quality as this is the 3rd or 4th time I have had to get a replacement. I don't think I can afford to keep paying out on new bands. Anyone found reasonable priced ones which might last?

Best Answer
Labels:
0 Votes
1 REPLY 1

‎03-09-2020 09:01 - edited ‎03-09-2020 09:02

‎03-09-2020 09:01 - edited ‎03-09-2020 09:02

Hello @RESMITH82 and a warm welcome.  You should try Amazon or Ebay for a third party band.  Many get good reviews and are less expensive than those in the Fitbit store.  I had two third party bands for my Charge 2 and loved them.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer