Premium

[ubitfit]

Important to check your credit card statements to ensure that Fitbit don't charge you for an unsolicited premium subscription.  I have been charged and my Charge 4 does not even work!

[Odyssey13 · Accepted solution]

Hi @ubitfit  have you tried to cancel your Premium? 

From a Moderator: "you need to do the following procedure to cancel your Fitbit Premium subscription: 

1. In the Fitbit app, tap the Today tab  

    > your profile picture.

2. Scroll down and tap Manage Subscriptions. Your active subscriptions open in your phone’s app store.
3. Tap your Fitbit Premium subscription > Cancel Subscription. Note that you won't see this option if you already canceled your subscription. Your subscription expires at the end of your current monthly or yearly subscription term.

Once you're redirected to Google Play please make sure to follow this procedure to cancel the subscription on Google Play. 

Keep in mind that Fitbit subscriptions are non-refundable. However you could always contact Google Play, sometimes they provide refunds. "

[ubitfit]

Thank you.  I tried to get a refund, but it seems Fitbit think they need my money more than I do.

I don't want to lose any sleep over a minor irritant; even if I did, the charge 4 would not be able to let me know how much:  It doesn't even show the right time let alone monitor sleep, and it's a miracle when it manages to sync.

I

[ubitfit]

...and as for battery life.  Fitbit claim a week 🤣