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Question about Charge 2 replacement

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‎01-05-2019 08:13 - last edited on ‎09-08-2020 18:22 by Fitbit Moderator

‎01-05-2019 08:13 - last edited on ‎09-08-2020 18:22 by Fitbit Moderator

Hello if I got replacement pebble from Fitbit (Charge 2) can I set it up as new device in Fitbit app (+add a new device option)? Or I must replace existing one (replace Charge 2 option) in app setings?

 

Thanks for all answers.

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‎01-05-2019 08:51

‎01-05-2019 08:51

It's probably easier to use "replace".  If you try new device, it will tell you you cannot have 2 of the same device.  You could "remove" the old one yourself first, but "replace" takes care of that for you.

Just make sure you are using same email/account and all your data should still be there.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎01-05-2019 08:51

‎01-05-2019 08:51

You need to remove the old one first.

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