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Quick view doesn't always work

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‎09-17-2016 15:45 - last edited on ‎09-09-2020 10:26 by Fitbit Moderator

‎09-17-2016 15:45 - last edited on ‎09-09-2020 10:26 by Fitbit Moderator

Just got my Charge 2 a few days, but it seems to me that the Quick View feature doesn't always works perfectly. Other people having the same problem? It does work approx. 7 times on 10...

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84 REPLIES 84

‎10-12-2020 08:52

In response to Rich_Laue

‎10-12-2020 08:52

What do you suggest I do to get the correct time (most important) and day?

--
Carol Power
Cedar Falls, Iowa
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‎10-12-2020 09:03

In response to CarolP22

‎10-12-2020 09:03

To correct the time try syncing the tracker.

As suggested I would contact Fitbit. Link in the top right slide out menu or through the below help or through help in the firbit app. 

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‎05-09-2021 11:41

In response to MarreFitbit

‎05-09-2021 11:41

Perfect Thanks

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‎11-26-2021 21:14

In response to MarreFitbit

‎11-26-2021 21:14

Ironically, my Fitbit Charge 2 stopped syncing today (after nearly 3 years of faithful service) and your reboot advice solved my issue. I said "ironically" because I just picked up a Fitbit Charge 4 today. It's still in the box, but maybe my Charge 2 is protesting its imminent retirement?

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‎11-27-2021 08:01

In response to JEfromCanada

‎11-27-2021 08:01

I call them , they always help me.

Sent from my iPhone
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