01-02-2019 23:21 - last edited on 11-17-2020 14:31 by MatthewFitbit
01-02-2019 23:21 - last edited on 11-17-2020 14:31 by MatthewFitbit
I have updated from Charge2 to Charge3 and I miss the settings for automatic display by moving the arm (in German language it‘s „Schnellansicht“, sorry don‘t know the english term for it).
Moderator edit: updated subject for clarity
Answered! Go to the Best Answer.
01-03-2019 11:32 - edited 04-21-2024 08:15
01-03-2019 11:32 - edited 04-21-2024 08:15
Hey there @MarkWest, it's nice to see you around here! I'd recommend restarting your Charge 3 by following these steps:
Then, please let's try these steps once again:
Also, do this on your Fitbit app:
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
01-03-2019 11:32 - edited 04-21-2024 08:15
01-03-2019 11:32 - edited 04-21-2024 08:15
Hey there @MarkWest, it's nice to see you around here! I'd recommend restarting your Charge 3 by following these steps:
Then, please let's try these steps once again:
Also, do this on your Fitbit app:
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
01-05-2019 16:24
01-05-2019 16:24
Thank you for the hint to disable quick view on the device, that works fine. In Fitbit App I cannot find the Option to turn off quick view Sinne using charge3. Before, when using charge2 it was there, I know.
01-30-2019 23:19
01-30-2019 23:19
I have tried the below and still my quick view option has not reappeared!,,
05-13-2019 08:44
05-13-2019 08:44
How do I "Find the Quick View" setting? This is the real question.
05-13-2019 11:08 - edited 11-08-2023 15:25
05-13-2019 11:08 - edited 11-08-2023 15:25
Welcome on board @Electro! On your Charge 3, press and hold the button until the Quick Settings menu appears. You'll prompt with Screen Wake and Notifications options. Tap Screen Wake to turn it on/off.
Hope this helps, let me know if you need further assistance.
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
05-13-2019 11:26 - last edited on 05-13-2019 11:28 by MarreFitbit
05-13-2019 11:26 - last edited on 05-13-2019 11:28 by MarreFitbit
Yes this is good, but I had to work it out for myself
Moderator edit: removed personal information
05-13-2019 11:29
05-13-2019 11:29
08-20-2019 22:18
08-20-2019 22:18
My screen shows nth. I can't find the quick view on the app either
08-20-2019 22:36
08-20-2019 22:36
Easiest is to use your thumb and index finger squeeze in both left and right sides of your Charge 3 together at the same time and hold on until display comes on, it should be Screen Wake / Notifications. So squeeze and hold until the display comes on. You should feel the haptic vibrations too.
08-21-2019 07:14
08-21-2019 07:14
I have been talking to support about the same problem. I couldn't follow any of his directions, nothing looked like he said it should
I found some of your suggestions easier to follow, but still no success
@MarreFitbit wrote:Hey there @MarkWest, it's nice to see you around here! I'd recommend restarting your Charge 3 by following these steps:
- Plug the charging cable into the USB port on your computer or any UL-certified USB wall charger.
- Clip the other end of the charging cable to the port on the back of the tracker. The pins on the charging cable must lock securely with the port.
- Make sure the button on your tracker is aligned with the button opening on the charging cable. You’ll know the connection is secure when the tracker vibrates and you see a battery icon on your tracker’s display.
- Press and hold the button on your tracker for 8 seconds. When you see a smile icon and the tracker vibrates, the tracker restarted.
- Unplug your tracker from the charging cable.
Managed to do this - your directions worked - his didn't
Then, please let's try these steps once again:
- On your tracker, press and hold the button until the Quick Settings menu appears.
- Find the Screen Wake option and tap it to turn it off.
- Sync your tracker to save the changes.
This was a bit confusing to start with. When I press and hold the button, the Quick Settings menu does not appear. What I get is "Tap to unlock" When I tap on that I get scrolling numbers 0-9, I have now discovered that if I swipe left, I get the screen wake option, so I have now turned that off
Also, do this on your Fitbit app:
- From the Fitbit app dashboard, tap or click the Account icon.
- Tap or click your device image.
- Find an option to turn off Quick View.
- Sync your tracker to save the changes
More problems. What does the Account icon look like? I just can not find it! I did find my devices image on the right side of the dashboard, but that just shows me how long ago it last synced
I can not find anything anywhere for the Quick View option
Give this a shot and let me know if the restart and sync steps do the trick!
02-03-2020 15:46
02-03-2020 15:46
Hi. I had the same problem. I will try the reset but quick way for me I found online was: Hold left button down on Fitbit. Two quick settings appear on screen. Top on one is called ‘screen wake’ this toggles the setting you ask about. Hope this helps
06-20-2020 20:06
06-20-2020 20:06
This did not work for me. I cannot find that quick view anywhere on the tracker or on the app. Screen awake is on but quick view cannot be found. My display will not come on when I turn my wrist
09-26-2020 08:35
09-26-2020 08:35
Hi! I followed all the instructions, including resetting my Fitbit, but I encountered two problems with your solution: (1) on the Charge 3, the Screen Wake option doesn't respond to the tap. (2) On the phone app, the "Quick View" option has disappeared. I used to be able to see both. How do I solve this?
10-14-2020 09:07
10-14-2020 09:07
Yes NO "Quick View" either on Charge 3 device or app for me either.