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Receiving outbound call

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Why am I receiving a notification for a call that I am making? If that wasn't weird enough, if you tap "clear" on that that notification, the call is dropped.

 

1. Is there any way to prevent outbound calls to be notified in the Charge 3?

I do want to receive notifications for inbound calls, but I don't see why outbound calls should be triggering notifications;

 

2. Is there any way to prevent the "clear" button on a call notification to drop the call in question? 

This is really awful and I couldn't find a way to fix this. This behavior happens for both inbound and outbound calls. I've been accidentally dropping calls because of that.

 

Devices: Charge 3, v.28.20001.63.5

iPhone X (MQCN2LL/A), v.13.2.3

 

 

Moderator edit: subject for clarity

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4 REPLIES 4

It's great to see you here, @lloprete.

 

I understand how are you feeling. Thanks for letting us know about the issue you are experiencing with your calls. 

 

We are aware of the problem and are working to resolve it as quickly as possible, sorry for any inconvenience it's caused and appreciate your patience and look forward to getting you back on track.

 

Please let me know if there's anything I may do to assist you in the meantime.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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Thank you for the acknowledgement, @AlejandraFitbit 

 

I'm new to the community but very interested to know more about the community.

Where are the known bugs tracked? I'd like to review what are the known issues and follow up on the progress, and possibly interact with the testing.

 

Are there any beta testing programs for users to install and test early releases?

 

Thanks,

Lucas Cury

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@AlejandraFitbit, I just noticed that you've edited the subject of the post.

It would be great if original subject was kept in the body of the original post.

 

I don't really think/agree that the reviewed subject brings more clarity to the topic, as one does not "receive an outbound call" and this does describe an actual issue. Maybe you're trying to say "Receiving outbound call notifications"?

Just my 2 cents.

 

LC

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Any chance for a response?

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