05-01-2019 22:20 - last edited on 09-08-2020 16:26 by MatthewFitbit
05-01-2019 22:20 - last edited on 09-08-2020 16:26 by MatthewFitbit
I have been up pretty much all nite a few hours at around 10 and then up at 12.45 and then an hour at around 3 o’clock .. it hadn’t recorded my sleep but once i set it up it now says I slept for 7 n a bit hours and only awake 9 mins but I was out my bed doing housework and Cleaning .. how can this be ?? Thanks
Moderator edit: Subject for clarity
05-03-2019 12:53
05-03-2019 12:53
Hi @Red028 welcome aboard! I'm happy to check this for you. My sincere apologies for the delayed reply.
First, for me to better assist you, can you please let me know how many nights you experienced this situation? Let me suggest you to verify your sleep tracking options, if you have it on "sensitive" change it to "normal" and then sync to save the changes. Then, please perform a restart of your Charge 2 by following these instructions to refresh it's performance.
I'll be here if you need anything else. Keep me posted.
05-04-2019 10:08
05-04-2019 10:08
Fitbit marked me as "asleep" while I was in the theatre watching Captain Marvel. lol!
05-04-2019 11:22
05-04-2019 11:22
@Dfic Fitbit devices begin to track sleep if your wrist hasn't moved for about an hour. The movie must have been very engrossing!
I once got a nap reading a (long !!!) document on line. My left wrist, wearing my Fitbit, was resting on the desk, while I scrolled with my right hand. And, yes, I read the whole thing!
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.