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Red light on Charge 3

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‎07-01-2022 05:09 - last edited on ‎07-02-2022 07:18 by Fitbit Moderator

‎07-01-2022 05:09 - last edited on ‎07-02-2022 07:18 by Fitbit Moderator

Hi, 

my charge 3 has a red light on the back. It vibrates constantly and I can not restant it. What can I do?

 

 

Moderator edit: updated subject for clarity. 

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‎07-02-2022 13:13

‎07-02-2022 13:13

Hello @Mmaack 

I’d try the suggestions offered by the moderator here in this thread: https://community.fitbit.com/t5/Other-Charge-Trackers/Charge-3-permanent-red-light-that-drains-the-b.... If the issue continues I’d contact Fitbit Customer Service: https://myhelp.fitbit.com/s/support?language=en_US

🤞😉 I’m hoping a long restart helps

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