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Regarding blank Charge 2

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‎07-24-2019 08:24 - last edited on ‎09-08-2020 14:11 by Fitbit Moderator

‎07-24-2019 08:24 - last edited on ‎09-08-2020 14:11 by Fitbit Moderator

My fitbit Charge 2 was working fine in the morning. Up until the afternoon when I found out it was blank screen. I did the 12 second press and hold to try and restart it. But nothing happen. Even tried to charge it for 30 minutes but no light on the screen. Can anyone help me? Cos I heard there is no service centre in Singapore. Thanks. 🙂 

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3 REPLIES 3

‎07-24-2019 08:43

‎07-24-2019 08:43

Did you get any response while in its charger? 

You may have to contact Fitbit and you heard correctly, Fitbit does not have any service centers. 

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‎07-24-2019 08:58

In response to Rich_Laue

‎07-24-2019 08:58

No response at all. Totally blank till now. Pls help. 

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‎07-24-2019 09:07 - edited ‎07-24-2019 09:08

In response to Ritno

‎07-24-2019 09:07 - edited ‎07-24-2019 09:08

Give me an address through a private message and if your in my state I'll come over, otherwise please contact Fitbit. 

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