Replacement Charge 3 has a line on the screen

[temporaldoom]

So I got my fitbit replaced due to a faulty step count, as usual I got given a refurbished device and low and behold 3 months down the line the screen has a line along it, the girlfriends charge 3 is also exhibiting the same issue and I even pushed for a new device for her, hers lasted 4 months.

It would appear that the quality control on fitbits has got progressively worse over the years, this is probably the last Fitbit device I'll buy, even with a 50% discount code to buy a new one it's only going to last 6 months at best before I have to get a refurbished device that will fail quickly ....

Moderator edit: subject for clarity

[WilsonFitbit]

Hello @temporaldoom. Nice to see you around. 

I'm very sorry for the experience that you and your girlfriend have experienced and thank you for the detailed information and for taking the time to provide your feedback. Please note that any feedback posted in the forums is always welcome as it helps to improve our products, services and overall environment.

On a side note, I was able to see that you've been working this situation with our Support Team and they already have a case for you. In this case, I recommend keeping an eye to your inbox since they should reply back to you or if you have additional questions or inquiries, please let them know and they will be glad to continue assisting you. 

In addition, if you have questions about our warranty policy, I recommend visiting this link: https://www.fitbit.com/global/us/legal/returns-and-warranty.

See you around.