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Replacement charge 4 side button already broken

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‎06-26-2022 04:54 - last edited on ‎12-14-2022 14:14 by Fitbit Moderator

‎06-26-2022 04:54 - last edited on ‎12-14-2022 14:14 by Fitbit Moderator

Just received a replacement charge 4 and it isn't holding charge and also the side button isn't working. Quality products I tell you

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‎06-26-2022 18:58

‎06-26-2022 18:58

@Jay01928475 , A warm welcome to the Community! Thank you for your report. 

 

I assume that you already contacted Support, so that you received this replacement. If so this means that you have a case with Support. 

Please contact them again and let them know about the shipment and they'll be more than glad to support you further. 

You can chat or call them 

See you around. 

 

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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