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Replacement policies

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I got replacement device for my charge 3 on last August 2019.

The same problem popped up again ( display faded ) , now Fitbit supports asking me to send it to there warehouse in Netherlands, I asked for the reason but no reply.

Any one went through this before can help me ? because Fitbit supports is difficult to reach.

any one know Netherlands warehouse phone number please send it to me.

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