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Reset clock on Charge 3

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‎09-28-2020 18:29 - last edited on ‎10-01-2020 17:53 by

‎09-28-2020 18:29 - last edited on ‎10-01-2020 17:53 by

Screen  shows clock was synced 9/26/20, but it was incorrect. How do I update?

 

 

Moderator edit: subject for clarity 

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‎10-01-2020 17:53

‎10-01-2020 17:53

Welcome to the Fitbit Community, @Lindasmith2662.

 

I appreciate your participation in the Forums and sharing your concern about resetting clock on your Charge 3. Thanks for trying to resolve this and I am here to help. Time on your watch should be corrected when you sync it. If you're experiencing difficulties with syncing, please try our complete troubleshooting instructions in this help article: Why won't my Fitbit device sync?

 

If the issue still persists after syncing, please try the additional troubleshooting steps here. 

 

Additionally, I recommend checking if your Fitbit device is updated to the latest version as updates come with new features and bug fixes: How do I update my Fitbit device?

 

Keep me posted on the outcome. I'll be around if you have any additional questions.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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