12-18-2020
08:36
- last edited on
12-19-2020
06:39
by
AndreaFitbit
12-18-2020
08:36
- last edited on
12-19-2020
06:39
by
AndreaFitbit
Charge 2 device. Time and date are wrong and I need to reset. How do I reset time and date?
Thanks
Steve
Moderator edit: updated subject for clarity.
12-19-2020 00:07
12-19-2020 00:07
You can't manually set the time, but it should reset itself whenever it syncs to your phone based on the time on that device. Does your fitbit seem to be syncing ok?
The other thing that affects the time is the time zone in your profile. You can check yours at https://www.fitbit.com/settings/profile If you do change it then you'll need to sync again to update your fitbit.
12-19-2020 06:48
12-19-2020 06:48
Welcome to the Fitbit Community, @SteveSurrey and thanks for getting back to us and for your advise @SteveH.
The time on your Fitbit device may be wrong after you travel to a different time zone or when clocks change for Daylight Savings. Sync your Fitbit device to see the correct time. For more information, see How do Fitbit devices sync their data?
Keep on visiting the forums.