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Restart helps resolve heart rate data missing from Charge 2

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‎06-03-2020 22:29 - last edited on ‎12-09-2024 02:17 by Fitbit Moderator

‎06-03-2020 22:29 - last edited on ‎12-09-2024 02:17 by Fitbit Moderator

Anyone Still Having the Heart Rate not syncing to dashboard watch this video

https://youtu.be/L620aqi8yTs

 

 

Moderator edit: updated subject for clarity

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‎06-10-2020 09:40 - last edited on ‎05-05-2025 12:12 by Fitbit Moderator

‎06-10-2020 09:40 - last edited on ‎05-05-2025 12:12 by Fitbit Moderator

@Newmommyof3 Welcome to the Community 

Thank you for sharing this video with the Community. This is basically the restart process. You can check this help article that contains the restart instructions for every Fitbit model.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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