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Reversed screen

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‎06-14-2020 04:13 - last edited on ‎09-08-2020 09:30 by Fitbit Moderator

‎06-14-2020 04:13 - last edited on ‎09-08-2020 09:30 by Fitbit Moderator

Hi have a charge 2 was working well up to this morning display is now showing stats time etc partially jumbled letters numbers also reversed have reset 3 times but still showing same thing fully charged as well any one got any ideas thanks.  

 

Moderator Edit: Clarified subject

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‎06-14-2020 18:17

‎06-14-2020 18:17

Hi @DianeG64, welcome to the Community Forums!

 

Thanks for bringing this to our attention and for trying some troubleshooting steps before to posting over here. Let me share with you that our Customer Support team was contacted on your behalf to provide you with further assistance regarding the difficulties you're currently experiencing. That said, please keep an eye on your email inbox because they'll be in touch with you pretty soon. 

 

In the meantime they contact you, let me know if you have any additional questions.

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