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Revoke access not working

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‎07-22-2019 09:56 - last edited on ‎09-08-2020 14:11 by Fitbit Moderator

‎07-22-2019 09:56 - last edited on ‎09-08-2020 14:11 by Fitbit Moderator

I am trying to revoke access for FitnessPal and a couple other apps for my Charge 2. I have clicked on "Revoke Access" several times in the settings and the apps continue to show up anyway whether after refreshing or logging out/back in. Any suggestions?

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2 REPLIES 2

‎07-23-2019 10:35

‎07-23-2019 10:35

@Dared98, welcome to the Fitbit Community! I hope you're doing well!

 

Thank you for your report about not being able to revoke third party app access. The team is aware of it and are working to identify a resolution as quickly as possible. 

 

We're sorry for any trouble. We appreciate your patience and look forward to getting you back on track.

 

Please let us know if there's anything we can do to assist you in the meantime.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎06-07-2021 11:53

‎06-07-2021 11:53

Have you received any support from FitBit? I am having the same issue.

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