04-29-2020 04:51 - last edited on 09-06-2020 17:01 by MatthewFitbit
04-29-2020 04:51 - last edited on 09-06-2020 17:01 by MatthewFitbit
I see this phone isnt on the compatibility list for mobile track. Is there any reason it isnt?
04-29-2020 05:53
04-29-2020 05:53
Hi @Grenta65 and welcome to the forums. Not being listed means the Fitbit tech team has not had a chance to check to see what, if any of the Fitbit features will work on a particular phone. Often, as long as your phone’s Android OS is 7.0 or higher, most of the features should work. You have a Charge, right? Have you tried downloading the Fitbit app to your phone and setting up your Charge directly, rather than going thru Mobile Track?