01-16-2017
05:58
- last edited on
09-09-2020
10:13
by
MatthewFitbit
01-16-2017
05:58
- last edited on
09-09-2020
10:13
by
MatthewFitbit
Does anyone know when the Samsung Galaxy J3 will be compatible with the Charge 2.
02-04-2018 14:31
02-04-2018 14:31
I have just upgraded to a J3 (2017) and all works apart from notifications. Notifications worked on J3(2016) albeit a little delayed so I just figured it would work on J3 (2017).
Best Answer02-04-2018 14:40
02-04-2018 14:40
Do you have the notifications working? I also have a charge 2 and a J3 and I have the device syncing but I can not get notifications to work.
Best Answer02-05-2018 13:38
02-05-2018 13:38
As the Samsung Galaxy J3 looked like it was going to be problematic I decided to upgrade my phone to Samsung Galaxy S7 and it works perfectly with my Flex 2 - just hope it stays compatible when newer versions come out!
Best Answer02-06-2018 11:20
02-06-2018 11:20
mine works fine. I only have the silent alarm and the 'step-time' notification on. I turned off the txt and call notifications; I find them more annoying than anything else.
Best Answer02-06-2018 12:43
02-06-2018 12:43
I have had my J3 for over a year now with no problems until 3 Feb. Now it will not sync no matter what I do. I'm not impressed.
02-06-2018 13:13
02-06-2018 13:13
Mine will sync but it will not pair for some reason very strange. I think this maybe what the issue is for me. I found having the notifications on handy especially when in meetings as i don' have to get my phone out I can just have a quick glance at my arm to see if it' important or not.
Best Answer02-20-2018 23:58
02-20-2018 23:58
We should ask fitbit to support Samsung Galaxy J3 by voting on dedicated Feature Suggestions here https://community.fitbit.com/xmnuz23762/board/message?board.id=features&message.id=88844#M88844
Best Answer03-03-2018 13:03
03-03-2018 13:03
I keep seeing positive comments from moderators re the potential for the J3 to link to the charge 2. It doesn't, despite these optimistic statements for over a year. I assume you've given up, I'm very frustrated!
Best Answer03-03-2018 13:04
03-03-2018 13:04
I see you said the engineers are working daily to get the J3 to connect on this post, but that was a year ago.......
What a waste of times and money.
Best Answer03-04-2018 03:03
03-04-2018 03:03
Best Answer03-04-2018 09:22
03-04-2018 09:22
Yes I have given up. After trying everything the fitbit helpnteam suggested I was told the only thing I could so was change my phone to a phone that was on the comparability list. My J3 2016 model worked just not my 2017 model. I am not about to go and pay out more money to get a phone that is compatible. I would have thought after a year they would have got the two devices to work together.
Very dissappointing.
Best Answer03-30-2018 01:00
03-30-2018 01:00
I have the same problem. Charge 2 and j3 2017 don't pair in bluetooth settings. So notifications don't work.
I think they are not compatible
Best Answer01-22-2019 14:41
01-22-2019 14:41
Glad I looked for this question. I have had the charge 2 for a year, just updated to a new samsung j3 and I have been standing on my head. the app works with the watch but the phone does not see the watch on the blue tooth...so I cant get notifications of calls....glad I am not standing on my head restarting and sending tons of notification tests..just probably sent 50. Guess it wont work for call notifications like my old 30 dollar smart phone. Irony.
Best Answer