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Scrambled Screen Fitbit Charge 3

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‎12-21-2020 07:54

‎12-21-2020 07:54

My fitbit charge 3 screen were scrambled, not completely blank but theres lot of vertical stripes that makes the screen almost unreadable.. 

already tried countless time to restart but no progress. anyone has the same problem?

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‎12-21-2020 23:59

‎12-21-2020 23:59

Fitbit's advice for those having this problem is at Check here for help with Charge 3 screen issues - Fitbit Community

 

As you have tried the restart then the next step is to contact customer support.

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‎12-22-2020 09:11 - last edited on ‎11-05-2025 07:25 by Fitbit Moderator

In response to SteveH

‎12-22-2020 09:11 - last edited on ‎11-05-2025 07:25 by Fitbit Moderator

@Andhi611 Thanks for joining us! 

Let me help you with this and thank you for troubleshooting this issue. As @SteveH mentioned you can follow the instructions in the post he shared which includes contacting our Support team. I could see that you don't have any ticket with them yet so I took the liberty of creating one for you. Support will assist you via email.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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