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‎04-12-2020 05:34 - last edited on ‎09-17-2020 15:30 by

‎04-12-2020 05:34 - last edited on ‎09-17-2020 15:30 by

My 14 month old charge 3 has developed white vertical lines in the display.  I've tried recommended fixes including restart three times and changing the clock face with no results.  I've seen in other postings that you have replaced units with this problem and would like to know if you will also replace mine.

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‎04-12-2020 06:16

‎04-12-2020 06:16

@stumoebus Hello!  Sorry to hear of your troubles.  Since you've already done all the troubleshooting that I'd recommend, I'd now advise you to reach out to Customer Support for further guidance.

 

Best of luck!

Heather | Community Council | Eastern Shore, AL
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎04-12-2020 06:16

‎04-12-2020 06:16

@stumoebus Hello!  Sorry to hear of your troubles.  Since you've already done all the troubleshooting that I'd recommend, I'd now advise you to reach out to Customer Support for further guidance.

 

Best of luck!

Heather | Community Council | Eastern Shore, AL
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
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