Screen Wake isn't working on my Charge 4

[Darshana]

My Charge 4 doesn't turn on automatically when I want to see time and move the wrist to face me. Everytime I have to press the side button to turn it on. Am I missing something in the app that I have to turn on? 

Moderator Edit: Clarified subject

[JohnnyRow]

Press both side buttons the side button a few seconds to get to 'Quick Settings'.  Scroll down to 'Screen Wake';  tap to toggle on or off.

If that doesn't work, you might be in 'Sleep Mode' just above 'Screen Wake'.

[Roboticinsides]

Any tips to turn toggle back on? When I tap the screen wake, the device does not respond...

[Roboticinsides]

Have to unselected sleep first then that allows to toggle wake screen

[dartat2018]

My Charge 4 only has one side button

[JohnnyRow]

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@Roboticinsides wrote:

Have to unselected sleep first then that allows to toggle wake screen

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You cannot turn Screen Wake on when you are in Sleep Mode.  That is so the screen won't turn on and wake you up when asleep.

[JohnnyRow]

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@dartat2018 wrote:

My Charge 4 only has one side button

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Sorry, getting models confused.  On Charge 4, hold the button for a few seconds to get t Quick Settings.

[bberardo]

Thanks!  That was the ticket for me!