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Screen is dead but tracker still tracking

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‎05-16-2020 15:21 - last edited on ‎09-17-2020 08:56 by Fitbit Moderator

‎05-16-2020 15:21 - last edited on ‎09-17-2020 08:56 by Fitbit Moderator

My tracker is fully charged and is still tracking (I can view on my phone)  but the tracker itself is blank.  Any suggestions?

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‎05-16-2020 16:57

‎05-16-2020 16:57

My screen is getting harder  to read and seems to be fading.

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‎05-16-2020 17:42

‎05-16-2020 17:42

Mine was the same.

I needed to go into a very dark room and enter the menu that adjusts screen brightness.

Mine was set to "Low" or "Dim" when it was set to "bright" it was good.

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