11-01-2017 11:04 - last edited on 09-08-2020 18:54 by MatthewFitbit
11-01-2017 11:04 - last edited on 09-08-2020 18:54 by MatthewFitbit
So last night my screen decided to go backwards! There's a line down one side and all the info on screen is backwards and upside down, anyone know what's wrong?
Moderator edit: updated title for clarity
Answered! Go to the Best Answer.
11-01-2017 11:26 - last edited on 11-02-2017 11:35 by AlvaroFitbit
11-01-2017 11:26 - last edited on 11-02-2017 11:35 by AlvaroFitbit
@Ltallis84 wrote:
So last night my screen decided to go backwards! There's a line down one side and all the info on screen is backwards and upside down, anyone know what's wrong?
That's an odd thing to happen, mind posting a picture? Have you tried performing a reset three times (plug in the charging cord to a USB port and tracker and hold down the button until the firmware version comes up, repeat two more times).
11-01-2017 11:26 - last edited on 11-02-2017 11:35 by AlvaroFitbit
11-01-2017 11:26 - last edited on 11-02-2017 11:35 by AlvaroFitbit
@Ltallis84 wrote:
So last night my screen decided to go backwards! There's a line down one side and all the info on screen is backwards and upside down, anyone know what's wrong?
That's an odd thing to happen, mind posting a picture? Have you tried performing a reset three times (plug in the charging cord to a USB port and tracker and hold down the button until the firmware version comes up, repeat two more times).
11-01-2017 11:40 - last edited on 11-02-2017 11:36 by AlvaroFitbit
11-01-2017 11:40 - last edited on 11-02-2017 11:36 by AlvaroFitbit
I've sorted it, just tried a reset and it's gone back to normal
Sent from my iPhone
11-02-2017 11:37
11-02-2017 11:37
@Ltallis84 Welcome to the Fitbit Community! It's great to have you here! Really happy to hear that @evilneoprincess's instructions helped you solve this issue and thank you for confirming this as it may help other members in the same situation.
I'll be around!
If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!
10-17-2019 09:07
10-17-2019 09:07
This happened to me as well the other day I was working and I did have a lot of Static discharge and I’m not sure if this is a result of that high static electricity discharge I believe this happened to my Fitbit I hope that if I connected and reset it everything will Flip right side up.
My screen is okay and not cracked but it’s endured very well as you can see.